SHIPPING

SHIPPING

Delivery times are quoted in business days for metro areas only and are estimates.

During sale periods, please allow additional time to receive your order.

Shipping times are provided by our couriers and can vary depending on shipping location and other external factors. 

You will receive a shipping confirmation email as soon as your order has been dispatched.

INTERNATIONAL TAXES & DUTIES

You will not be charged taxes & duties. All prices shown are inclusive of import duties and taxes. We are responsible for paying the required taxes and duties.

PRE-ORDERS

Pre-orders will not be shipped prior to the estimated shipping date mentioned on the product page. Any non pre-order available items on your order will be shipped immediately and your pre-order will be sent in a separate parcel when it arrives. Please note, we are unable to give exact shipping dates for pre-orders other than the indicative time displayed on the product information page, however, we will make every effort to contact you if your order is going to be delayed.

PO BOXES

We do not deliver to PO Boxes/Parcel Lockers. If you enter a PO Box address, your order will not be shipped and we will contact you for an alternative address. If we don't hear from you within 48 hours of contacting you, your order will be cancelled and refunded. 

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